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Impressed with Icom


Duncan F (bathclaret)
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Just to show there are good companies out there, recently my Icom VHF set (fitted OEM to my 175 by Warrior 5yrs ago) developed a fault. I could transmit ok, but not receive. I thought it was an antenna problem, so I fitted a new one, but over a couple of months things gradually got worse.
I removed the set last Monday and sent it off to Icom for repair.

An email arrived back from them this afternoon saying they have replaced the Rx ceramic filter, tested all ok and shipped it FedEx next day, all without charge under warranty!

Superb service on a 5y/o radio and without doubt secures me as an Icom customer for many years to come.

 

Duncan

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