Newboy Posted February 11, 2014 Report Share Posted February 11, 2014 Wonder if any computer wizards here can help. I have a computer running on XP with connection to the web via a Ethernet cable. 2 days ago it stops with no connection(it says it has no or limited conectivity), but 4 other computers (running on win7 or win8, plus other tablets can connect to the net so I know it's not the modem or the connection itself. I've swapped the cable with a spare one and that makes no difference, I've tried all the other available ports, that seems no difference either(the sky modem has 2 lights on all 4 ports, the top light is amber while the bottom is green whenever I plug in the e-cable). so I think I can safely rule out the cable. That leaves either software or the ethernet card itself. Tried status, to reestablish connect but it comes back unable to connect. However, every-time I plug in the e-cable, it detects the cable and try to connect but come back unable to. So before I go and buy a new card, can anyone suggest any probable causes? Thx in advance, Kam Quote Link to comment Share on other sites More sharing options...
Stuie Posted February 11, 2014 Report Share Posted February 11, 2014 Kam, have you tried system restore - restoring the computers systems to a time before you had the problem? Quote Link to comment Share on other sites More sharing options...
plaicemat Posted February 11, 2014 Report Share Posted February 11, 2014 Are you with BT? If so, they have made a security update and not told anyone so check your settings. Terry. Quote Link to comment Share on other sites More sharing options...
Newboy Posted February 11, 2014 Author Report Share Posted February 11, 2014 I've tried half a dozen restore points but it made no differences. Quote Link to comment Share on other sites More sharing options...
Rob Posted February 11, 2014 Report Share Posted February 11, 2014 Difficult to help without being there. Uninstall the network card from Devices and reboot. It should reinstall on restart and might just work! It sounds like it isn't getting an up address from the router, if you are using a BBand supplier provided router, they could have made a change - restart that unit too. Try one of the other pc's with the cable connection, ensure wifi is off. Quote Link to comment Share on other sites More sharing options...
Mike Fox Posted February 11, 2014 Report Share Posted February 11, 2014 Or.... CMD prompt, ipconfig /release then ipconfig /renew Mike Quote Link to comment Share on other sites More sharing options...
Newboy Posted February 11, 2014 Author Report Share Posted February 11, 2014 Difficult to help without being there. Uninstall the network card from Devices and reboot. It should reinstall on restart and might just work! It sounds like it isn't getting an up address from the router, if you are using a BBand supplier provided router, they could have made a change - restart that unit too. Try one of the other pc's with the cable connection, ensure wifi is off. Wouldn't it need the drivers disc? I don't think I still have all the original drivers cd, Quote Link to comment Share on other sites More sharing options...
Paul D Posted February 14, 2014 Report Share Posted February 14, 2014 Kam, have you tried Mikes suggestion., that would be my first port of call.It appears you may have a problem with theLink here may help :-http://en.kioskea.net/forum/affich-9657-can-t-connect-to-internetI would first do the ipconfig command that mike mentioned. Then check you have an IP address allocated ( just type ipconfig )If no IP address the steps above May help. Have you recently installed anything. Do you have a virus scanner on the pc ? Quote Link to comment Share on other sites More sharing options...
Paul J Posted February 15, 2014 Report Share Posted February 15, 2014 more than just a fishing club innit Paul D 1 Quote Link to comment Share on other sites More sharing options...
Rob Posted February 15, 2014 Report Share Posted February 15, 2014 more than just a fishing club innit Yep, weather watching club!!! Paul J 1 Quote Link to comment Share on other sites More sharing options...
Newboy Posted February 19, 2014 Author Report Share Posted February 19, 2014 Sorry for the late reply, been very busy with work last week. I tried the IPconfig etc but with no joy. In the end I bought a wireless card and installed it and it now works fine. Once again thanks everyone, much appreciated. kam Quote Link to comment Share on other sites More sharing options...
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