Credit Card Scam

[DommyBoy]

Subject: Fw: Very important....credit card scam

 

 

I have just received the following warning about a credit card scam:

 

 

 

This one is pretty slick since they provide YOU with all the information, except the one piece they want.

WARNING...New Credit Card Scam.

 

Note, the callers do not ask for your card number; they already have it.

This information is worth reading. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be

better prepared to protect yourself.

 

One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard".

 

The scam works like this: Person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA.

My Badge number is 12460 your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card,

which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in Sydney?"

 

When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been

watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the

credit will be sent to (gives you your address), is that correct?"

 

You say "yes". The caller continues - "I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800-VISA) and ask for Security.

 

You will need to refer to this Control Number. The caller then gives you a 6-digit number. "Do you need me to read it again?"

 

Here's the IMPORTANT part on how the scam works. The caller then says, "I need to verify you are in possession of your card".

He'll ask you to "turn your card over and look for some numbers". There are 7 numbers; the first 4 are part of your card number; the next 3 are the security numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him After you tell the caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still

have your card. Do you have any other questions?"

After you say No, the caller then thanks you and states, "Don't; hesitate to call back if you do", and hangs up.

 

You actually say very little, and they never ask for or tell you the Card number but after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card.

 

I checked this out on snopes.com.

 

Long story made short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number.

 

What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or Master card directly for verification of their conversation.

 

The real VISA told us that they would never ask for anything on the card, as they already know the information since they issued the card!

If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.

 

What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening.

 

Please pass this on to all your family and friends. By informing each other, we protect each other.

 

 

[duncan]

so when you ring up and order things over the phone presumably you never ever give your security code, card number, expiry date.................to people whose name you will never know and you've never met?

 

what I am trying to highlight is that most of this ends up pretty much public domain in the same way as your bank, account name, account number and sort code - all nicely pre printed on your cheques by the bank for you to give complete strangers!

 

 

however the general principle of never giving anything to people who call you and ask for it is an excellent one!!!

[Seamouse]

the general principle of never giving anything to people who call you and ask for it is an excellent one!!!

I ran into this with my bank. They rang to query some 'unusual traffic' on the account and of course the guy asks if I'm really me. "yup". Can I give him my password to prove it? "Nope, not until you prove that you are really from my bank".

 

 

Silence.

 

 

Then he rather plaintively says, "but I AM from the bank and it's important". So I ask him for my password and of course, he's not allowed to give me it until I prove my identity by giving HIM it. He doesn't want to write me a letter (the lazy sod) and thinks it is urgent whereas I've got a damn good idea what it's all about, I'm 99% certain he's legitimate, I'm being very assertive about him telling me what's wrong with my account and I'm thoroughly enjoying listening to him trying to think his way out of the problem. In the end I got bored and proved my identity by telling him he was no doubt checking because I'd recently made (eye-watering) payments of