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Ms Outlook Problem..?


Adam F
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My Outlook is broke! sad.gif

 

For over 4 weeks now Ive not had any mail. When I hit the send / recieve button it appears to process but no mail comes through.

 

I have looked at all of the settings and all 'appear' OK. I am online and connected as I can use Explorer fine.

 

I can also send emails OK and they get delivered. But when I attempt to send an email from my work pc it gets bounced back with an undeliverable message.

 

Help?!!?!

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1. I presume you are reciving the mail through a POP3 server somewhere - anything changed that might afect you relationship with the provider? Do you have a seperate STMP server for sending your mail or the same one?

 

2. Starting point it is the 'test' facility within Outlook - what happens when you go into the account settings and press 'test' - do you get the 5 or 6 green ticks?

 

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Adam,

 

Do you have MSN messenger ? - If so then I could use remote assistance to help you sort this out.

 

Are we talking Outlook or Outlook Express ?

 

Assuming Outlook Express - Select Tool/Accounts and then highlight the mail account you use. Select Properties. Do you have the "Use this account when receiving or synchronising" checked ? If it isn't then you wont receive anything.

 

 

 

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