Fugazi Posted March 23, 2007 Report Posted March 23, 2007 Just thought it worth sharing with you a heart warming story of good customer service. As you know my Mercury 75hp was very ill just before Christmas with a corrosion problem that had caused cooling water to enter the oil sump. Unfortunately the engine was a few months out of warranty so I was facing a very large bill for the strip down and rebuild. However, without me asking, Paul at Yellow Penguin offered to try and get Mercury Marine to contribute towards the repair. It's worth noting that I didn Quote
pegleg Posted March 23, 2007 Report Posted March 23, 2007 Excellent result Gordon. Well done mate. Jas Quote
Afishionado Posted March 23, 2007 Report Posted March 23, 2007 I suppose the suggestion that as you have sorta recieved a windfall that the drinks are on you would be met by an eery silence, apart from the faint whistle of a cold wind blowing across the tundra? Just a thought Mad Mike PS It's nice to here about Yellow Penguin as they will be the service agents for my Susuki, very reassuring. Quote
Maverick Martin Posted March 23, 2007 Report Posted March 23, 2007 I would echo the praise given to Yellow Penguin. I bought a Karnic 2460 second hand from a private individual. Yellow Penguin are the main agents and Paul (the boss) couldn't have been more helpful with info etc and that was even before I purchased the thing. They have also given good service since. Thoroughly recommended Martin Quote
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