Hi Steve
Not in any way annoying, all questions welcomed! It's a dedicated server through Fasthosts. On their site the model is DS761, running Linux CentOS.
It also hosts two of our company websites and is a vital part of our business so backups are done every two days. This is an automatic process whereby the entire server (35GB) is uploaded via FTP to another server I have in the data cabinet in my offices. A minimum of 10 backups (20 days') is held at any one time if if something goes wrong today and the server backs up tonight, tonights backup (containing the fault) is not the only one I have and I can go back to two days ago, or two weeks ago if necessary.
Being a dedicated server and a relatively (compared with usual shared hosting) expensive contract, there is premium tech support through Fasthosts if required. If the server fails it means the websites accounting for half of my company's turnover have also failed so I can assure you there's no rest until it's back up and running. My colleagues can restart it if necessary however there would be no such thing as a holiday where I wasn't on hand to be able to fix/assist with fixing that sort of problem!
Hope that helps,
Oli