Praise where it's due

[Brian]

My 18 month old Lowrance HDS-5 kept freezing.

The problem started after I followed the instructions on the Lowrance site and updated the software, the update completed successfully and all appeared to be working ok. But when I zoomed in or out, the display froze, none of the buttons did anything, all I could do was remove the supply.

 

I emailed Navico at about 20:15 on a Friday 6th thinking they would see it first thing Monday, to my surprise I had an answer within 45 mins, telling me to send it to them. A brand new replacement arrived this morning.

 

Maybe something to do with the fact I had the email address of their Global and Uk Service Co-ordinator and dealt with him directly..

[Jim]

I used to have Lowrance units and had to ask for assistance.

I was delighted with the service I received.

Glad you got yours sorted Brian.

 

 

Jim

[Brian]

I had excellent service from them in the past.

 

Off to the Boat Show on Saturday with the intention of buying another Lowrance product so I don't have to use split screen or switch from Plotter to Sonar.

I'll be looking at the Elite 7 HDi.

[Rob]

Lowrance, the choice of champions!!!!!!