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Posted

Just a heads up in case you have not yet received your notice of renewal for annual berthing fees.

 

Mine has always arrived by post before so when I hadn't seen it by the end of Jan I enquired via email.

Frank (the GM) responded very quickly that MDL had decided this year to send them all via email without warning us and in my case they were using an obsolete email address.

He sent it by post and it arrived the next day but I wonder what would have happened if months had gone by. 

 

So, check the contact details they are holding on your account.

Cheers all 

Posted

Also, did you still get your early settlers discount? I had an email from them this week reminding me that I hadn't settled and that the cut off date was approaching, this despite the fact that I had paid on the 8th January and sent the contract in the day after. All sorted with a phone call.

 

Terry.

Posted

Yes they gave me the discount after a bit of a discussion

He sounded pretty fed up with it to be honest so I expect there has been a number of similar issues

Posted

I had the same email saying time was running out fore rewnewal, although I'd paid on 7th Jan, turned out head office had sent hundreds of emails by mistake and their phones were red hot!

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