Hi Simon it can be a little confusing as the previous and current managers name is/was Andy however the new Andy has been there about 10 months.
If you keep your boat on stack and store in any yard you will have the same issues re early start or late return as none of them work 24 hour. Rockley do during the busy months now stay on later so that boats for the most part do not have to raft up on the pontoon, much better than it used to be. I came near to moving from Rockley last year due to the rafting up issues experienced so much happier with their current methods. In the winter months staff go home a little earlier but then it's only mad fishermen that go out out of hours at this time of year so still no problem.
Rockley shut for part of the Christmas period but have now put my boat and others on the pontoon so they can be used over the holiday period and I am happy with this as it at least lets me use my boat when I want. If there is an issue I have been assured that if I call the yard the managers phone number will be available and he or his staff will respond. Not sure what other yards do in this situation
Am I happy? as happy as I would be anywhere else and will be even happier if all things promised come to fruition.
Martin